This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Where does Firefox store 'Site Data'? The 'Clear All Data' button is greyed out and not selectable.

  • 2 respuestas
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de cor-el

more options

I clear this out periodically, but lately, the 'Clear All Data' button is greyed out and you can't select it. I want direct access to the folder so I can make sure that websites aren't storing tracking files in it.

I clear this out periodically, but lately, the 'Clear All Data' button is greyed out and you can't select it. I want direct access to the folder so I can make sure that websites aren't storing tracking files in it.

Todas las respuestas (2)

more options
more options

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security -> Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"