This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop thunderbird from trying to look up my disconnected vodaphone email now that i am with another ISP ?

  • 4 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de janethutchins

more options

I am with a new ISP and have an email from them; my old ISP has cancelled its email but everytime I open thunderbird it tries to connect to the old one and a pop-up appears saying it can't connect- how do I stop it happening? The new email works fine I just need to remove the old details/connection

I am with a new ISP and have an email from them; my old ISP has cancelled its email but everytime I open thunderbird it tries to connect to the old one and a pop-up appears saying it can't connect- how do I stop it happening? The new email works fine I just need to remove the old details/connection

Solución elegida

Are there still messages in the old account you want to keep?

If not, you can simply delete the old account.

If yes, what's the account type - POP or IMAP?

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (4)

more options

Solución elegida

Are there still messages in the old account you want to keep?

If not, you can simply delete the old account.

If yes, what's the account type - POP or IMAP?

more options

But how do I delete the old account?

more options

Tools|Account Settings

Select the account, click the button right down at the bottom.

That will give you an option to remove the account.

more options

Don't worry I found how to do that, thank you :-)