This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Youtube is blank except for the header and videos don't load

  • 1 respuesta
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de FredMcD

jeezyzdad
jeezyzdad
more options

Youtube only shows the Youtube logo and search bar at the top. The solutions I found in your help section only worked temporarily. If I go into my browsing History by pressing <Ctrl> <Alt> H, right-clicking youtube to forget the site, and reloading the page, then videos will play until I sign back into my Youtube account. If I sign in while a video is playing, all the links will reload, and the video will continue playing but all the links except the Youtube header will be unresponsive. Chrome seems to be working fine for youtube right now but I prefer firefox as my main browser.

Youtube only shows the Youtube logo and search bar at the top. The solutions I found in your help section only worked temporarily. If I go into my browsing History by pressing <Ctrl> <Alt> H, right-clicking youtube to forget the site, and reloading the page, then videos will play until I sign back into my Youtube account. If I sign in while a video is playing, all the links will reload, and the video will continue playing but all the links except the Youtube header will be unresponsive. Chrome seems to be working fine for youtube right now but I prefer firefox as my main browser.

Todas las respuestas (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?