This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

On certain installs, scripts are not running in webpages

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de frcoulter

frcoulter
frcoulter
more options

A number of enterprise computers with Firefox Quantum on Windows 10 (in each of the last several versions 53-58), are not running scripts on webpages. We first noticed it on http://www.lincolndiocese.org/ that the controls for the rotators do not function, i.e. clicking the circles doesn't do anything, the right and left arrows are missing (that site which is Joomla and this site which is WordPress, http://dioscg.org - so it seems quite site independent).

I can duplicate the problem on my own computer by running the NoScipt Add-on and turning off scripts on a page. But we cannot find why these computers running fresh installs with no Add-ons are blocking scripts from running. (They do have Symantic Endpoint Protection, but I have Symantic on my computer with no problem.) We've tried all the recommended troubleshooting steps like safe mode, clearing caches, resetting FF, and turning off security software. What could be preventing scripts from running?

A number of enterprise computers with Firefox Quantum on Windows 10 (in each of the last several versions 53-58), are not running scripts on webpages. We first noticed it on http://www.lincolndiocese.org/ that the controls for the rotators do not function, i.e. clicking the circles doesn't do anything, the right and left arrows are missing (that site which is Joomla and this site which is WordPress, http://dioscg.org - so it seems quite site independent). I can duplicate the problem on my own computer by running the NoScipt Add-on and turning off scripts on a page. But we cannot find why these computers running fresh installs with no Add-ons are blocking scripts from running. (They do have Symantic Endpoint Protection, but I have Symantic on my computer with no problem.) We've tried all the recommended troubleshooting steps like safe mode, clearing caches, resetting FF, and turning off security software. What could be preventing scripts from running?

Todas las respuestas (2)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

frcoulter
frcoulter Autor de la pregunta
more options

We've tried all the recommended troubleshooting steps like safe mode, clearing caches, resetting FF, and turning off security software.