This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Passwords are not successfully migrated to new firefox installation (windows -->linux)

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de cloudcuckoo

cloudcuckoo
cloudcuckoo
more options

I installed Ubuntu 16.04 on my laptop and used Windows 10 before. After copying my old profile files from Windows into the new profile folder from Ubuntu, everything works fine except that I have no access to my passwords. What can I do?

I installed Ubuntu 16.04 on my laptop and used Windows 10 before. After copying my old profile files from Windows into the new profile folder from Ubuntu, everything works fine except that I have no access to my passwords. What can I do?

Todas las respuestas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Current Firefox releases use logins.json and key4.db for the passwords. Previous versions used key3.db for the encryption key, so you can try again and make sure to remove an existing key4.db if you only have logins.json and key3.db. Otherwise make sure to copy logins.json and key4.db.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

cloudcuckoo
cloudcuckoo Autor de la pregunta
more options

Thanks for the answer! I tried that already and it didn't work. I also checked on a windows computer whether the profile files are working there and I am able to access my passwords on Windows.