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Firefox won't update. Please advise.

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  • Última respuesta de Mkll

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I currently have Firefox version 57.0.4. When I go to "About Mozilla Firefox," it has the "Update to 59.0" button. I click this, it seems to install in a few seconds, and then it says that I have to restart Firefox to finish the update. HOWEVER, when I click this and it closes Firefox, it doesn't do anything else. It never brings Firefox back up, and if I manually start the browser up again, the About box still says that I haven't updated.

Please advise. Thank you!

I currently have Firefox version 57.0.4. When I go to "About Mozilla Firefox," it has the "Update to 59.0" button. I click this, it seems to install in a few seconds, and then it says that I have to restart Firefox to finish the update. HOWEVER, when I click this and it closes Firefox, it doesn't do anything else. It never brings Firefox back up, and if I manually start the browser up again, the About box still says that I haven't updated. Please advise. Thank you!

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Hi there, you can manually install the latest version by downloading it from https://firefox.com and running the installer -- no worries, this won't affect your data or harm your current install!

If this solved your problem, please mark as solution!