This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks are not syncing

  • 3 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de mbdelong

more options

I have a new laptop, with two users, both with Firefox browsers and with their own Firefox account, both synced. I also have a desktop computer with both Firefox accounts.

On one account, Firefox syncs fine. All the bookmarks appear. On the other account, Firefox seems to sync, but the bookmarks don't appear. If I add a bookmark to the laptop account, it appears on the desktop. If I add a bookmark to the desktop account, it appears on the laptop, but still without the other bookmarks.

I have completely deleted Firefox, along with %appdata% on the laptop and reinstalled. Same situation, always the same account doesn't seem to sync the bookmarks.

I checked the logs - there are none.

Is there a fix for this?

I have a new laptop, with two users, both with Firefox browsers and with their own Firefox account, both synced. I also have a desktop computer with both Firefox accounts. On one account, Firefox syncs fine. All the bookmarks appear. On the other account, Firefox seems to sync, but the bookmarks don't appear. If I add a bookmark to the laptop account, it appears on the desktop. If I add a bookmark to the desktop account, it appears on the laptop, but still without the other bookmarks. I have completely deleted Firefox, along with %appdata% on the laptop and reinstalled. Same situation, always the same account doesn't seem to sync the bookmarks. I checked the logs - there are none. Is there a fix for this?

Solución elegida

Pkshadow said

Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or .....

I don't quite understand this!

Anyway, I just was able to solve my problem. It was a corrupted places.sqlite file in my desktop profile. I deleted the file and to force Firefox to make a new one. When it did, it fixed it. Now everything syncs the way it should.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

more options
more options

Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or ..... It needs to go through another process of reporting and of .....

more options

Solución elegida

Pkshadow said

Reason : Firefox Support has nothing to do with Sync and has no access to the data or servers or .....

I don't quite understand this!

Anyway, I just was able to solve my problem. It was a corrupted places.sqlite file in my desktop profile. I deleted the file and to force Firefox to make a new one. When it did, it fixed it. Now everything syncs the way it should.