This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Does Firefox want me to enable third party cookies?

more options

Just updated and Firefox tells me I can't access my account without enabling cookies. Trouble is, cookies ARE enabled, just not third party cookies. Do you really want me to enable third party cookies (I won't)? And why (are you nuts?)?

Just updated and Firefox tells me I can't access my account without enabling cookies. Trouble is, cookies ARE enabled, just not third party cookies. Do you really want me to enable third party cookies (I won't)? And why (are you nuts?)?

Solución elegida

For the Firefox Account (Sync) you need to allow cookies for the accounts.firefox.com domain.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (4)

more options

HI, why would you think this is Firefox. No idea where you are in the world but the EU has really good Privacy Rules, and must ask politely for your data while US can demand and cut off access. I have noticed a large increase of sites blocking 4inches of the page or big banners and notices in the last week especially with adblockers. You did not have send info to Mozilla checked so I can see what extensions you are using which I could suggest something with. A new trend I would think.

Might try something on this list :

Please let us know if this solved your issue or if need further assistance.

more options

Solución elegida

For the Firefox Account (Sync) you need to allow cookies for the accounts.firefox.com domain.

more options

Pkshadow said

HI, why would you think this is Firefox. No idea where you are in the world but the EU has really good Privacy Rules, and must ask politely for your data while US can demand and cut off access. I have noticed a large increase of sites blocking 4inches of the page or big banners and notices in the last week especially with adblockers. You did not have send info to Mozilla checked so I can see what extensions you are using which I could suggest something with. A new trend I would think. Might try something on this list : Please let us know if this solved your issue or if need further assistance.


I also have this problem. I think this is Firefox, and not an addon, because it's the Firefox webpage giving the error (see screenshot) I will not enable all third-party cookies, either. Is there a way to allow the accounts.firefox.com domain cookies without allowing everything else? If not, this is a ridiculous feature.

more options

matantisi said

Is there a way to allow the accounts.firefox.com domain cookies without allowing everything else?

You could try adding an exception on the Options page and see whether that works:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the left column, click Privacy & Security.

On the right side, in the Cookies & Site Data section, click the Exceptions button. Enter:

https://accounts.firefox.com

and click the Allow button. Then click the Save Changes button.

On the login, reload bypassing the cache (Ctrl+Shift+r).

Does it work any better?