This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

I don’t receive the email to reset my password

  • 1 respuesta
  • 3 tienen este problema
  • 4 visitas
  • Última respuesta de FredMcD

amontana101
amontana101
more options

When I try to reset my password, no email is received. I’ve checked both my inbox and spam folders each time, and I’ve checked and double checked that my email is entered correctly and I STILL DON’T RECEIVE ANY EMAIL so I can’t log in with my old password and I can’t reset it. PLEASE FIX THIS!

When I try to reset my password, no email is received. I’ve checked both my inbox and spam folders each time, and I’ve checked and double checked that my email is entered correctly and I STILL DON’T RECEIVE ANY EMAIL so I can’t log in with my old password and I can’t reset it. PLEASE FIX THIS!

Todas las respuestas (1)

FredMcD
FredMcD
more options

I called an administrator. Please wait

Mozilla is divided into several separate support/service areas. What are you trying to access?