This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No progress bar or indication that Thunderbird is compacting, cannot fully compact.

  • 6 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de Matt

more options

Hi all! When I start up Thunderbird, I am always prompted to compact my folders. See attached screenshot. When I click the "Compact Now" button, I expect to see something like the other attached screenshot, but I see nothing at all. Sometimes it does run, but only saves up to 1 MB. My concern is that some of my mail may not be being compacted. Thus my mail might be vulnerable to corruption and loss.

For attempted fixes, all I have tried is selecting each account name and clicking File -> Compact Folders. It appears that it successfully compacts the folders of these accounts, but at most 1 or 2 MB are recovered. The prompt that 115 MB may be saved still appears when I close and open Thunderbird.

I am running Linux Mint 18.3 with Thunderbird 52.9.1 .

Hi all! When I start up Thunderbird, I am always prompted to compact my folders. See attached screenshot. When I click the "Compact Now" button, I expect to see something like the other attached screenshot, but I see nothing at all. Sometimes it does run, but only saves up to 1 MB. My concern is that some of my mail may not be being compacted. Thus my mail might be vulnerable to corruption and loss. For attempted fixes, all I have tried is selecting each account name and clicking File -> Compact Folders. It appears that it successfully compacts the folders of these accounts, but at most 1 or 2 MB are recovered. The prompt that 115 MB may be saved still appears when I close and open Thunderbird. I am running Linux Mint 18.3 with Thunderbird 52.9.1 .
Capturas de pantalla adjuntas

Solución elegida

Two things: 1. there is no progress bar or window, but in the bottom status bar it should which folders are being compacted 2. there is currently a bug which gives a false high disk savings amount - so the 110MB might be correct

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (6)

more options

Solución elegida

Two things: 1. there is no progress bar or window, but in the bottom status bar it should which folders are being compacted 2. there is currently a bug which gives a false high disk savings amount - so the 110MB might be correct

more options

Hi Wayne! Thanks for your answers. Am I right in thinking this is that bug?

more options

You might also want to place Thunderbird into offline mode and manually compact as the release version is not compacting IMAP accounts while "online" at least that is what I read in the release notes to TB60.

more options

RexPrestige said

Hi Wayne! Thanks for your answers. Am I right in thinking this is that bug?

correct

more options

Matt said

You might also want to place Thunderbird into offline mode and manually compact as the release version is not compacting IMAP accounts while "online" at least that is what I read in the release notes to TB60.

Manual works regardless of offline or online status. Only automatic is affected. (the release notes are simplified)

Modificadas por Wayne Mery el

more options

Sorry for the noise then.