This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't add a new talktalk account to TB

  • 1 respuesta
  • 1 tiene este problema
  • 16 visitas
  • Última respuesta de user1265302

more options

I am trying to add a talktalk email account to Thunderbird. The automatic sensing features are not giving the correct settings for TT and I have to reset them manually. When I have done this I get an error as shown on the attached image.

All the settings shown are as required by TT.

This follows from a more universal problem TT has had recently after updating their system (don't know the details) which was generally fixed by turning SSL of and then on. My other TT accounts worked this way, but not this one and I have had to delete it and re-install.

Before anyone asks - yes I have checked the password it is correct and so is the email address!

I am trying to add a talktalk email account to Thunderbird. The automatic sensing features are not giving the correct settings for TT and I have to reset them manually. When I have done this I get an error as shown on the attached image. All the settings shown are as required by TT. This follows from a more universal problem TT has had recently after updating their system (don't know the details) which was generally fixed by turning SSL of and then on. My other TT accounts worked this way, but not this one and I have had to delete it and re-install. Before anyone asks - yes I have checked the password it is correct and so is the email address!
Capturas de pantalla adjuntas

Solución elegida

This problem has now been resolved by Talktalk who caused it in the first place while updating their system (i'm told).

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

more options

Solución elegida

This problem has now been resolved by Talktalk who caused it in the first place while updating their system (i'm told).