We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

After migration I have no folders and filters just the inbox at each migrated account

  • 3 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Frits

Frits
Frits
more options

Having a new laptop (ACER Aspire W10) with only 128 GB SSD, I transferred the TB profile to the data disk D: and changed the path in my new laptop. Now I only see the the inbox of my email accounts. no folders and filters. Also my local folders are not shown.

Having a new laptop (ACER Aspire W10) with only 128 GB SSD, I transferred the TB profile to the data disk D: and changed the path in my new laptop. Now I only see the the inbox of my email accounts. no folders and filters. Also my local folders are not shown.

Todas las respuestas (3)

Frits
Frits Autor de la pregunta
more options

the path:

Frits
Frits Autor de la pregunta
more options

The problem seems to be solved. I have my filters, sub folders and local folders back. As you can see on the picture I made a new migration in a new folder (the lower one). Don't know why there are folders double in the first attempt. There are still some messages after starting TB from the new folder again. I am not sure the migration succeeded on every point yet. If so, that will be my next message.

Frits
Frits Autor de la pregunta
more options

Solved! Look out by the migration. Have the new folder on the right place (not in a subfolder).