This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Wrong "from" address chosen in some cases

  • 2 respuestas
  • 0 tienen este problema
  • 2 visitas
  • Última respuesta de Nigel123

Nigel123
Nigel123
more options

I have several identities configured for my default email account: let's call these "x@zzz.com", "y@zzz.com", "z@zzz.com" and "joe.bloggs@mailserver.com". The actual email provider is "mailserver.com" - that's what I log in to to send and receive mail - and the login details are the last address as a username (plus a password, of course); however, the first address - x@zzz.com - is set as my default identity. Incoming messages to any of these addresses are forwarded to the last one, but the "to" address on the message is displayed as the one that it was originally sent to.

If I create a new message, the "from" address is set to x@zzz.com as it should be. If I reply to an email, then it's set to whatever address that email was sent to, which again is correct. However, if I get a message from, for example, a mailing list, so that none of my email addresses appear in the "to" field, then when I reply the "from" address is set to "joe.bloggs@mailserver.com", which isn't correct. This is even if the headers show that the mailing list actually sent the message to one of the other identities, for example y@zzz.com. Can anyone explain what's going on here, please, and how to overcome it. I would have thought that if none of my identities appeared in the "to" or "cc" fields of an incoming message, any response should use my default sending idnetity.

I have several identities configured for my default email account: let's call these "x@zzz.com", "y@zzz.com", "z@zzz.com" and "joe.bloggs@mailserver.com". The actual email provider is "mailserver.com" - that's what I log in to to send and receive mail - and the login details are the last address as a username (plus a password, of course); however, the first address - x@zzz.com - is set as my default identity. Incoming messages to any of these addresses are forwarded to the last one, but the "to" address on the message is displayed as the one that it was originally sent to. If I create a new message, the "from" address is set to x@zzz.com as it should be. If I reply to an email, then it's set to whatever address that email was sent to, which again is correct. However, if I get a message from, for example, a mailing list, so that none of my email addresses appear in the "to" field, then when I reply the "from" address is set to "joe.bloggs@mailserver.com", which isn't correct. This is even if the headers show that the mailing list actually sent the message to one of the other identities, for example y@zzz.com. Can anyone explain what's going on here, please, and how to overcome it. I would have thought that if none of my identities appeared in the "to" or "cc" fields of an incoming message, any response should use my default sending idnetity.

Todas las respuestas (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Are you talking about email where you are BCC'ed that is different to a mailing list, but I think it is what you mean.

Nigel123
Nigel123 Autor de la pregunta
more options

Actually it's both. I don't know how the mailing lists actually work; the messages display as either:

From: xxx To: undisclosed-recipients Reply to: yyy

or:

From: xxx To: abc@def.com [where that's the address of the mailing list server, i.e. what the sender would have addressed it to] Reply to: yyy

It may be that there actually was a BCC header, but I don't get to see it (whereas I sometimes get other messages which display as:

From: xxx To: xxx BCC: [my address]

that were presumably also BCC'd to others as well). However, the behaviour is the same in all cases.