Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Google street view black screen on remote machine gecko browser+but working fine on application server

  • 4 respuestas
  • 1 tiene este problema
  • 38 visitas
  • Última respuesta de raveeshkumar

raveeshkumar
raveeshkumar
more options

Hi, I have a Wpf Client Application which opens Gecko Brower in WPF window to open google maps and google street view. WPF Client application hits the service hosted on an application server. Till last month when the proxy was in place, google map and street view were displayed without any issue. Now we have removed the proxy (because of company's some strange policy). Now if we open the WPF application from desktop google street view is not showing, once we drop man icon on google map, it just shows black screen (attachment 1, attachment 2 and attachment 3). Attachment 1---Google map visible Attachment 2---Dropping the man icon( point to be noted that thumbnails are still visible) Attachment 3-- as soon as you drop the man icon, only black screen appears.

But if we open the WPF application from the app server where service are installed, it worked fine and shows google street view without any issue.

Could you please help as what could be problem

Regards Raveesh

Hi, I have a Wpf Client Application which opens Gecko Brower in WPF window to open google maps and google street view. WPF Client application hits the service hosted on an application server. Till last month when the proxy was in place, google map and street view were displayed without any issue. Now we have removed the proxy (because of company's some strange policy). Now if we open the WPF application from desktop google street view is not showing, once we drop man icon on google map, it just shows black screen (attachment 1, attachment 2 and attachment 3). Attachment 1---Google map visible Attachment 2---Dropping the man icon( point to be noted that thumbnails are still visible) Attachment 3-- as soon as you drop the man icon, only black screen appears. But if we open the WPF application from the app server where service are installed, it worked fine and shows google street view without any issue. Could you please help as what could be problem Regards Raveesh
Capturas de pantalla adjuntas

Todas las respuestas (4)

philipp
philipp
  • Moderator
more options

hi, you could try disabling hardware acceleration in the firefox settings, restart the browser once and see if this can make a difference: Firefox's performance settings

raveeshkumar
raveeshkumar Autor de la pregunta
more options

Hi Philipp, Thanks for prompt response, I have tried disabling hardware acceleration as well, but in vain..

At the time of development Firefox used to generate Cert8.db file for processing the request, but now I can see that Firefox is generating Cert9.db file, could this be causing the issue??

If I open same request from Web browser it shows the street view, but when opened via WPF application, it does not show the street view.

I have traced the requests in web developer tools and found that the URL responsible for showing the street view images is: https://geo0.ggpht.com/.......

WestEnd
WestEnd
more options

So if you were to do the same thing but with Chrome maps would you get the same problems? It just sounds from the read of it coding incompatibility and one can't read the other. Trying just using Chrome browser and see if there is anything different when using the map feature.

raveeshkumar
raveeshkumar Autor de la pregunta
more options

Hi WestEnd, It works perfectly fine if I open it in any of the browsers. It was working fine in application as well as in the browser before the proxy changes, after proxy changed it stopped working. I have debugged using fiddler and found that url responsible for showing street view images are *. ggpht.com*. I have also bypassed the proxy for this URL and added it into exception list. We have found that we need to set “ntlm” settings in Firefox browser. Any idea, if I should check something in network, which might have caused this.

Appreciate your help

Regard Raveesh