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external download manager

  • 3 respuestas
  • 1 tiene este problema
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  • Última respuesta de FredMcD

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I downloaded your several video downloaders addon previously with no problem and was able to copy videos with no problem. I was able to copy videos with no problem before. I removed all adons so as to make my computer run faster.

Today I redownloaded the video download addons or software on to my computer. But when I try to copy a video I keep getting blocked from doing so with a messaGE "One more step" IS REQUIRED external download manager. I am frustrated as that was not requirted previously but now I am rerquired to download something that I was not rerquired to so why?

I tried to follow the steps but i am no computer savy and frustrated and it is not working for me. Why did you complicate all of this recently? How can I get it back to how it was previously and easy to download any video that I wanted to copy?

I downloaded your several video downloaders addon previously with no problem and was able to copy videos with no problem. I was able to copy videos with no problem before. I removed all adons so as to make my computer run faster. Today I redownloaded the video download addons or software on to my computer. But when I try to copy a video I keep getting blocked from doing so with a messaGE "One more step" IS REQUIRED external download manager. I am frustrated as that was not requirted previously but now I am rerquired to download something that I was not rerquired to so why? I tried to follow the steps but i am no computer savy and frustrated and it is not working for me. Why did you complicate all of this recently? How can I get it back to how it was previously and easy to download any video that I wanted to copy?

Todas las respuestas (3)

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firefox doesn't have video downloader software. For problem with addon software you need to contact them about the problem.

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Ignore that message. Right-click on the file and select continue.

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Also see; https://support.mozilla.org/questions/1231211 Installing NodeJS = What is this about?