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Always logged in with FF on my mail GMX.COM, since yesterday it is impossible?

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  • Última respuesta de FredMcD

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To enter my GMX mail-account they have a dropdown box where my username and password are filled in and underneath there is a second blue button "log in", I used to just click on it and I was in. Since yesterday that is no longer possible. I click on it and the drop down disappears again! With other browsers it still works... :( Please help me out here. Lilith from Antwerp in Belgium

To enter my GMX mail-account they have a dropdown box where my username and password are filled in and underneath there is a second blue button "log in", I used to just click on it and I was in. Since yesterday that is no longer possible. I click on it and the drop down disappears again! With other browsers it still works... :( Please help me out here. Lilith from Antwerp in Belgium

Solución elegida

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Solución elegida

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}