This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Why can't I delete stored data from Firefox? Keep hitting delete but it does not work.

  • 1 respuesta
  • 1 tiene este problema
  • 11 visitas
  • Última respuesta de FredMcD

puzzling
puzzling
more options

Keeps saying there is 21mb of cached web data however often I try to clear it. Please does anyone know what it is that I can't clear? I use private browsing, adblocker, everything should clear when i close browser but it doesn't happen?

Keeps saying there is 21mb of cached web data however often I try to clear it. Please does anyone know what it is that I can't clear? I use private browsing, adblocker, everything should clear when i close browser but it doesn't happen?

Todas las respuestas (1)

FredMcD
FredMcD
more options

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.