This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

My message disappears when I want to send it with another account.

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de sfhowes

Ginevra.p
Ginevra.p
more options

Hello everyone, I would like some help with an issue that's been bothering me and my boss at the office. We have Thunderbird with a bunch of accounts set up for work and we noticed that when we start typing a message, and then realize that oopsies, we meant to send it with another account, we switch account and the message we typed just simply disappears. Is there any option to avoid that? On another computer with accounts that are entirely different that these ones, Thunderbird doesn't empty the body of the message just because we choose another account as the sender.

Help, please?

Thanks!

Gin

Hello everyone, I would like some help with an issue that's been bothering me and my boss at the office. We have Thunderbird with a bunch of accounts set up for work and we noticed that when we start typing a message, and then realize that oopsies, we meant to send it with another account, we switch account and the message we typed just simply disappears. Is there any option to avoid that? On another computer with accounts that are entirely different that these ones, Thunderbird doesn't empty the body of the message just because we choose another account as the sender. Help, please? Thanks! Gin

Todas las respuestas (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Do you have any kind of add-on that controls the sending address, such as Correct Identity, Identity Chooser, Folder Account etc.? Or, to test the effect of any add-ons, does the same thing happen in safe mode (hold Shift when you launch TB)?