This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Outgoing emails get rejected, allegedly by the server.

  • 2 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de Vumbo

more options

All of a sudden outgoing email gets the message, "An error occurred while sending mail. The mail server responded (the recipient's email address) recipient rejected." Then it's suggested I check the email address and try sending it again. I'm using Win 10 on a PC and of course Thunderbird. Absolutely nothing has changed on my end.

All of a sudden outgoing email gets the message, "An error occurred while sending mail. The mail server responded (the recipient's email address) recipient rejected." Then it's suggested I check the email address and try sending it again. I'm using Win 10 on a PC and of course Thunderbird. Absolutely nothing has changed on my end.

Solución elegida

usually caused by a blank (hit the space bar) before the address or after it. But there are many ways to malform an address and have the server reject it. Try clicking reply to an email you have received and see if you have the same issues. or typing in full. If you can get it to work on one of those methods you are on the way to identifying where the problem lies.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

more options

Solución elegida

usually caused by a blank (hit the space bar) before the address or after it. But there are many ways to malform an address and have the server reject it. Try clicking reply to an email you have received and see if you have the same issues. or typing in full. If you can get it to work on one of those methods you are on the way to identifying where the problem lies.

more options

It was an incorrect email address, not a general problem.