This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Feedback on Firefox support

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Mark Dunn

Mark Dunn
Mark Dunn
more options

I was asked about my experience of using Firefox.

I like Firefox on Windows. I like it a lot. But I have had problems using it on iOS. I know there are historical reasons for some issues on Apple devices.

I had decided to try using Firefox on iOS again. I found a problem I wanted to report. I had problems accessing my support account.

So, when I was asked to give feedback on Firefox I feciddd to give it the poorest rating available.

I was then shocked that I could not give any more context for my answer before the feedback was finished - just one feedback question!!

I was informed that I would be contacted.

That may occur, but I could easily have forgotten precisely why I gave my poor rating.

I want to encourage Firefox to do a good job, but this makes it hard to do that!!

Cheers 

   Mark
I was asked about my experience of using Firefox. I like Firefox on Windows. I like it a lot. But I have had problems using it on iOS. I know there are historical reasons for some issues on Apple devices. I had decided to try using Firefox on iOS again. I found a problem I wanted to report. I had problems accessing my support account. So, when I was asked to give feedback on Firefox I feciddd to give it the poorest rating available. I was then shocked that I could not give any more context for my answer before the feedback was finished - just one feedback question!! I was informed that I would be contacted. That may occur, but I could easily have forgotten precisely why I gave my poor rating. I want to encourage Firefox to do a good job, but this makes it hard to do that!! Cheers Mark

Todas las respuestas (1)

Mark Dunn
Mark Dunn Autor de la pregunta
more options

Typo correction: So, when I was asked to give feedback on Firefox I decided to give it the poorest rating available.

Would have been nice to have the option to check my question before it was posted as well.