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firefox on note 8 hangs clearing private data

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  • Última respuesta de Paul

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I have firefox set to clear private data on exit. If I have only opened a few pages it sends to not hang. Bit when I view a lot of pages the app just hangs and at the bottom it says clearing private data. I have let it do this for over 5min at times and it never exists

I have firefox set to clear private data on exit. If I have only opened a few pages it sends to not hang. Bit when I view a lot of pages the app just hangs and at the bottom it says clearing private data. I have let it do this for over 5min at times and it never exists

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Hi

If there is a lot of data to clear, it can take some time, but hopefully we can speed things up a little.

From the Android homescreen, open the Android Settings application (typically a cog-wheel) and select Firefox from the Applications menu. Choose Clear Cache, close and restart Firefox for Android.

I hope that this resolves this issue for your.