This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Getting error "A web page is slowing down your browser...", only on Google Drive spreadsheets, and only on Firefox for Mac

  • 4 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de Wesley Branton

nick18
nick18
more options

Not only is the message showing up, spreadsheets in Drive are now stopping altogether or crashing to a black screen. It doesn't matter if I click "Stop it" or "Wait". The spreadsheet/web page will still get bogged down in slowness, the message will keep popping up, and eventually it will crash.

This was not happening until just a week or so ago. I tried working on Drive spreadsheets in Safari and they worked just fine, so this is definitely a Firefox issue. I tried blocking all trackers on the site, as was recommended in another post. No effect. I have also tried simply clearing out my cache and restarting the browser. No effect.

Not only is the message showing up, spreadsheets in Drive are now stopping altogether or crashing to a black screen. It doesn't matter if I click "Stop it" or "Wait". The spreadsheet/web page will still get bogged down in slowness, the message will keep popping up, and eventually it will crash. This was not happening until just a week or so ago. I tried working on Drive spreadsheets in Safari and they worked just fine, so this is definitely a Firefox issue. I tried blocking all trackers on the site, as was recommended in another post. No effect. I have also tried simply clearing out my cache and restarting the browser. No effect.

Solución elegida

Another user has similar issues and it appears to be Firefox Pioneer that's causing the issue. Disabling that should solve the issue.

Hope this helps.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (4)

Wesley Branton
Wesley Branton
more options

Solución elegida

Another user has similar issues and it appears to be Firefox Pioneer that's causing the issue. Disabling that should solve the issue.

Hope this helps.

nick18
nick18 Autor de la pregunta
more options

Thank you, that was exactly the problem, apparently. I disabled the Pioneer add-on, restarted Firefox, and my spreadsheet seems to be working fine. I will mark this as Solved. Thanks again!

dougsinnerview
dougsinnerview
more options

I am getting this same error in Google spreadsheets on windows 7 and don't to the best of my knowledge have the add on Pioneer. So I don't that we have found the problem.

Wesley Branton
Wesley Branton
more options

Hi dougsinnerview! If the above did not help, please create a new thread. Since this one is marked as solved, you may not get a response since it doesn't appear in the contributor dashboard in the "needs help" section.

Thanks.