This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issues with saving large emails to sent folder

  • 1 respuesta
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de Toad-Hall

more options

Issue with Thunderbird not saving sent emails to the sent folder of an attachment is too large. Not known what size is too large but have noticed this happening over the last 6-8 months.

Issue with Thunderbird not saving sent emails to the sent folder of an attachment is too large. Not known what size is too large but have noticed this happening over the last 6-8 months.

Todas las respuestas (1)

more options

Suggest you archive a load of 'Sent' emails to reduce the file size. Delete anything you no longer need. Right click on 'Sent' folder and select 'compact'

Then check your Anti-virus product as it may be scanning the file and this takes a while, so timing out. Test:

  • Start computer in 'Safe mode with networking'
  • Start Thunderbird
  • Try sending file with attachment.
  • Report back on results.

What sort of size of attachment are you talking about?