This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird often takes a minute or more to delete received messages, sometimes instant deletion.

  • 1 respuesta
  • 1 tiene este problema
  • 11 visitas
  • Última respuesta de sfhowes

more options

Recently update from W7 to W10 but I am not sure when the problem started except it was after upgrade. When I click to delete a received message, sometimes it works normally and the message instantly goes to trash but often it hangs for a minute or two with a message on the top bar saying "Thunderbird is not responding". The hourglass shows on the messages received page whilst this is happening.

Recently update from W7 to W10 but I am not sure when the problem started except it was after upgrade. When I click to delete a received message, sometimes it works normally and the message instantly goes to trash but often it hangs for a minute or two with a message on the top bar saying "Thunderbird is not responding". The hourglass shows on the messages received page whilst this is happening.

Todas las respuestas (1)

more options

Do the ones that hang have attachments? Is the TB profile folder correctly added as an exclusion or exception in your antivirus settings?