This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Two browser problems..

  • 3 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de dTour

more options

HI..

I'm running Xubuntu 18.04.4 LTS & recently switched from waterfox to Firefox 73.0.1. I have been bugged by two problems that I haven't been able to fix myself & was hoping that someone here could possibly help.

[ Problem_1. Sync has stopped working.... ] Whenever I open the synced tabs sidebar all I see is "Connect Another Device". On android I'm running Firefox Nightly version 75.0a1 & I've signed out & then re-signed in, but still nothing. The sidebar stays the same as the screenshot above. Both devices show under devices & apps & I can send tabs between both browsers. I just cannot use the synced tabs sidebar. I use sync daily & hope to find a fix soon. Here is the most recent sync log from about:sync-log. >> https://paste.mozilla.org/cXGtysBQ <<

[ Problem_2. Cannot fully use Instagram.... ] I can access instagram.com & browse through the site without any problems. However if I try to like, comment, share or follow I constantly get "Action Blocked" popping up & whatever I've just tried to do has been unsucessful. I can confirm that instagram works perfectly on both chromium & brave desktop browsers & also the official android app.

I have attached two screenshots relating to both my problems & can confirm that uninstalling & reinstalling firefox did nothing. Many thanks in advanced for replying & helping me :)

HI.. I'm running Xubuntu 18.04.4 LTS & recently switched from waterfox to Firefox 73.0.1. I have been bugged by two problems that I haven't been able to fix myself & was hoping that someone here could possibly help. [ Problem_1. Sync has stopped working.... ] Whenever I open the synced tabs sidebar all I see is "Connect Another Device". On android I'm running Firefox Nightly version 75.0a1 & I've signed out & then re-signed in, but still nothing. The sidebar stays the same as the screenshot above. Both devices show under devices & apps & I can send tabs between both browsers. I just cannot use the synced tabs sidebar. I use sync daily & hope to find a fix soon. Here is the most recent sync log from about:sync-log. >> https://paste.mozilla.org/cXGtysBQ << [ Problem_2. Cannot fully use Instagram.... ] I can access instagram.com & browse through the site without any problems. However if I try to like, comment, share or follow I constantly get "Action Blocked" popping up & whatever I've just tried to do has been unsucessful. I can confirm that instagram works perfectly on both chromium & brave desktop browsers & also the official android app. I have attached two screenshots relating to both my problems & can confirm that uninstalling & reinstalling firefox did nothing. Many thanks in advanced for replying & helping me :)
Capturas de pantalla adjuntas

Modificadas por dTour el

Solución elegida

Anyone here any suggestions :? Still haven't managed to get sync working....

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

more options

Hi dTour, please ignore the spam message promoting an unofficial phone number.

more options

Yea I thought that was spam.. Anyway.. I just uninstalled firefox again, but this time I completely removed the ".mozilla" directory from my home folder. I reinstalled firefox & now problem.2 is solved :) Instagram is now working again without any bother. Now I just need to get sync working between my two devices....

Modificadas por dTour el

more options

Solución elegida

Anyone here any suggestions :? Still haven't managed to get sync working....