This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Received Date is incorrect and does not match data in Header

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Matt

more options

Hi,

I've just switched my IMAP emails from Fossamail to Thunderbird 68.8.1 (32-bit), on three Windows 10 (x64) devices. On each device, the DATE and RECEIVED columns are displaying new emails with the wrong date and time yet the Date inside the email headers is correctly shown.

Example: Today's date is Fri 29 May 2020 and it's now around 10:54 Date in email source ie CTRL+U shown as: Thu, 28 May 2020 22:43:58 -1000 TB Columns display: Received 09:43 Date 09:43

I'm in UK. The regions and dates on each Windows device is displayed correctly but per online advice I've changed regions to Hawaii (ie UTC -10:00) then back to UK (ie UTC +00:00) after closing TB. It made no difference.

I also use two Android devices when on the move. Both show the correct Date as 22.44 on 28th May.

Can someone please guide me through this confusion? Ironic that I switched from Fossamail because it wasn't supported anymore (support was never needed) and now I need support after switching.

Thanks in hope!

J

Hi, I've just switched my IMAP emails from Fossamail to Thunderbird 68.8.1 (32-bit), on three Windows 10 (x64) devices. On each device, the DATE and RECEIVED columns are displaying new emails with the wrong date and time yet the Date inside the email headers is correctly shown. Example: Today's date is Fri 29 May 2020 and it's now around 10:54 Date in email source ie CTRL+U shown as: Thu, 28 May 2020 22:43:58 -1000 TB Columns display: Received 09:43 Date 09:43 I'm in UK. The regions and dates on each Windows device is displayed correctly but per online advice I've changed regions to Hawaii (ie UTC -10:00) then back to UK (ie UTC +00:00) after closing TB. It made no difference. I also use two Android devices when on the move. Both show the correct Date as 22.44 on 28th May. Can someone please guide me through this confusion? Ironic that I switched from Fossamail because it wasn't supported anymore (support was never needed) and now I need support after switching. Thanks in hope! J

Todas las respuestas (1)

more options

If the date: header is correct and what is being displayed is incorrect, there are very few reasons why that can be. Mostly it comes down to the UTC offset on your device being incorrect or the timezone being set incorrectly (including daylight savings time settings.)

Honolulu, HI, USA HST (UTC -10) Thu, 28 May 2020 10:43 pm London, United Kingdom BST (UTC +1)* Fri, 29 May 2020 9:43 am

UTC Fri, 29 May 2020 08:43

  • Observing Daylight Saving Time


Right click the time in the task bar, Adjust change date/Time. Make sure daylight saving is set to be automatic (ON).