This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Gmail

  • 2 respuestas
  • 1 tiene este problema
  • 5 visitas
  • Última respuesta de Andrew

mtenzyk
mtenzyk
more options

Using Firefox, it does not go to my Gmail page when I double click the desktop shortcut. The shortcut was added to my desktop using the procedure suggested by Firefox which dragging the icon left of the address bar to the desktop. It has been working for the last couple of years, but just recently stopped. I did delete the shortcut and reloaded it from the Gmail home page and get same result. Interesting the shortcut does work if I switch to Chrome or IE. Has something changed recently in Firefox?

Using Firefox, it does not go to my Gmail page when I double click the desktop shortcut. The shortcut was added to my desktop using the procedure suggested by Firefox which dragging the icon left of the address bar to the desktop. It has been working for the last couple of years, but just recently stopped. I did delete the shortcut and reloaded it from the Gmail home page and get same result. Interesting the shortcut does work if I switch to Chrome or IE. Has something changed recently in Firefox?

Todas las respuestas (2)

McCoy
McCoy
more options

Please ignore   helpweb213's   post and don't call that number   -   it's a scam !

Andrew
Andrew
  • Moderator
more options

helpweb213 is a scammer. Please do not call the number. I've deactivated their account.