This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Passwords and logins tab not working on newest update

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de attheinlet

more options

I go to the Logins and Passwords tab several times a week. In the past I put in a few letters and get the website and my password. Now it is stuck on showing logins in a white print and everything else is shaded out. I rely on this and it now has all my passwords. Please help.

I go to the Logins and Passwords tab several times a week. In the past I put in a few letters and get the website and my password. Now it is stuck on showing logins in a white print and everything else is shaded out. I rely on this and it now has all my passwords. Please help.

Solución elegida

Eve, Thanks for the response. I do not know what happened, but I had the buttons on and it wouldn't let me access my passwords-just login names. I turned off and on my iPad and it was back to working. So, I will mark it as solved, but I have no idea what caused the issue to begin with. Thanks.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

more options

What are the settings you have it set to at the top of the screen? Are both buttons turned on?

more options

Solución elegida

Eve, Thanks for the response. I do not know what happened, but I had the buttons on and it wouldn't let me access my passwords-just login names. I turned off and on my iPad and it was back to working. So, I will mark it as solved, but I have no idea what caused the issue to begin with. Thanks.