This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

My Facebook page widget on wordpess no longer works on Firefox. It does work on other browsers and has worked on Firefox until the last week or so. 6/23/2020

  • 3 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Wesley Branton

kberman1976
kberman1976
more options

Is there anything I can change to make the Facebook page widget work on wordpress? I have 25,000 followers. I have included a screenshot. All that shows up is a black blank widget.

Is there anything I can change to make the Facebook page widget work on wordpress? I have 25,000 followers. I have included a screenshot. All that shows up is a black blank widget.
Capturas de pantalla adjuntas

Solución elegida

My guess is that the widget is being blocked by Enhanced Tracking Protection (ETP) as a social media tracker. Try disabling ETP on your website to see if that makes a difference.

Hope this helps.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

Wesley Branton
Wesley Branton
more options

Solución elegida

My guess is that the widget is being blocked by Enhanced Tracking Protection (ETP) as a social media tracker. Try disabling ETP on your website to see if that makes a difference.

Hope this helps.

kberman1976
kberman1976 Autor de la pregunta
more options

Thanks, Wesley but it didn't work.

Wesley Branton
Wesley Branton
more options

Hi Kathy! Just wanted to double-check to see if you still need help with this issue. I see that you marked my reply as the solution, but your reply indicates that it did not solve the issue. Just wanted to see if you accidentally marked my post as the solution.

When I tested the website in Firefox, I did find that if ETP is set to Strict mode or with certain custom settings, it blocks the Facebook widget on the website. However, with ETP disabled on the website, it seemed to work without issues. This is normal, since Facebook (and other social media) widgets often contain tracking code.