This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sending of the message timed out. Cannot connect to outgoing server

  • 2 respuestas
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de Wayne Mery

more options

Hi,

Now I'm facing an issue with an outbound server when I try to send an email when my laptop is connected to the VPN. As I have noticed, this problem began to occur after the last Thunderbird update.

However, when I disconnect my VPN, it works. Unfortunately, this is not a solution to turn the VPN always off.

Could someone help with this issue?

Hi, Now I'm facing an issue with an outbound server when I try to send an email when my laptop is connected to the VPN. As I have noticed, this problem began to occur after the last Thunderbird update. However, when I disconnect my VPN, it works. Unfortunately, this is not a solution to turn the VPN always off. Could someone help with this issue?
Capturas de pantalla adjuntas

Todas las respuestas (2)

more options

Configure your VPN software to exclude Thunderbird from the tunneling.

more options