This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I upgraded to 78.1.1 and lost my local mail folders and my address book.

  • 3 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de Wayne Mery

more options

I need to know if I can recoved my V 78 profile so I can restore my local folders and address book

I was tryig some of the beta versions of thunderbird to see if I could get lthe provider for google calendar wot work since it stopped working with V 78.

I downloaded v 80.1 and put it in a seperate folder. It did not help so I uninstalled it. When I did that I lost all my stuff from V 78.0

Please help

Running Windows 10

I need to know if I can recoved my V 78 profile so I can restore my local folders and address book I was tryig some of the beta versions of thunderbird to see if I could get lthe provider for google calendar wot work since it stopped working with V 78. I downloaded v 80.1 and put it in a seperate folder. It did not help so I uninstalled it. When I did that I lost all my stuff from V 78.0 Please help Running Windows 10

Todas las respuestas (3)

more options
more options

I found a way to get my calendar to work I need a way to recover my older profile with all my older e-mails and local folders.

more options

Help > Troubleshooting > about:profiles will list your data profiles