This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy open.

  • 4 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de aurolyn2

krich377
krich377
more options

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy running.

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy running.
Capturas de pantalla adjuntas

Solución elegida

Does Firefox appear in the App Switcher? If you hold down the Command key and then press and release the Tab key, MacOS should display a bar of running programs that you can switch to by pressing Tab additional times. Is Firefox listed?

If Firefox is listed, if you keep the Command key pressed and press Tab enough times to select it, and then release both the Tab and Command keys, in theory, Firefox should be made the active application.

Does anything appear to happen on the screen?

If not, is there any possibility that Firefox is open on a different display? Obviously only applicable if you use (or have used) multiple displays.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Solución elegida

Does Firefox appear in the App Switcher? If you hold down the Command key and then press and release the Tab key, MacOS should display a bar of running programs that you can switch to by pressing Tab additional times. Is Firefox listed?

If Firefox is listed, if you keep the Command key pressed and press Tab enough times to select it, and then release both the Tab and Command keys, in theory, Firefox should be made the active application.

Does anything appear to happen on the screen?

If not, is there any possibility that Firefox is open on a different display? Obviously only applicable if you use (or have used) multiple displays.

krich377
krich377 Autor de la pregunta
more options

I finally just reinstalled Firefox, and things seem to have stabilized. Thanks for the tip on the running programs!

Émile Jetzer
Émile Jetzer
more options

I have had the same problem appear twice, and found the linked solution to work in both cases: https://osxdaily.com/2010/05/16/fix-for-close-firefox-a-copy-of-firefox-is-already-open-error/

Doesn't require a reinstall, but basic knowledge of Terminal and Mac OS file structure.

aurolyn2
aurolyn2
more options

I have this same problem -- Firefox is not running in the app switcher (or on another display), and I tried deleting and re-installing it. Tried going into the Terminal to run Emile's solution but i don't really know enough to make it work. Any other suggestions?