We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Thunderbird not downloading messages

  • 1 respuesta
  • 1 tiene este problema
  • 6 visitas
  • Última respuesta de Wayne Mery

milo3
milo3
more options

Hi After an update from ver. 68 to 78 Thunderbird stopped downloading emails from mail server. It says it is connected to my account but no messages get downloaded. Tried erasing all the emails from the server through webmail, did not help...Tried complete uninstall and a new installation, still the same...? Many thanks. Kind regards Milo.

Hi After an update from ver. 68 to 78 Thunderbird stopped downloading emails from mail server. It says it is connected to my account but no messages get downloaded. Tried erasing all the emails from the server through webmail, did not help...Tried complete uninstall and a new installation, still the same...? Many thanks. Kind regards Milo.

Todas las respuestas (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please tell us whether https://support.mozilla.org/en-US/kb/thunderbird-78-faq#w_after-upgrading-to-thunderbird-78-i-cannot-get-or-send-email-messages helps.