This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox can't download from google drive if the file size is exceed for scanning virus

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de cor-el

kennethcho2020
kennethcho2020
more options

Firefox can't download from google drive if the file size is exceed for scanning virus, I tried to refresh it many time and close all add-ons, but I still can't download them, I tried another browsers and there are no problem, Please fix this issue as soon as possible, thankyou.

Video: https://cutt.ly/Firefox-Google-Drive-Issue

Firefox can't download from google drive if the file size is exceed for scanning virus, I tried to refresh it many time and close all add-ons, but I still can't download them, I tried another browsers and there are no problem, Please fix this issue as soon as possible, thankyou. Video: https://cutt.ly/Firefox-Google-Drive-Issue

Solución elegida

Did you make sure that your Kaspersky security software isn't blocking the downloads ?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support to see if that has effect.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solución elegida

Did you make sure that your Kaspersky security software isn't blocking the downloads ?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support to see if that has effect.