This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Changed Yahoo password old messages are missing from Thunderbird

  • 7 respuestas
  • 1 tiene este problema
  • 10 visitas
  • Última respuesta de pflora

more options

I changed my Yahoo email password and after many unsuccessful attempts to get Thunderbird to connect with Yahoo I ended up having to create a new account in Thunderbird and use my Yahoo secure mail key as a password. So I am now able to download and send messages in Thunderbird. But I now have 2 inboxes in Thunderbird but the only one contains messages and only the messages that date from the time of the password change. All the old messages in the old inbox are gone. They are not gone from the Yahoo server but gone from Thunderbird. Is there any way of retrieving the old messages?

I changed my Yahoo email password and after many unsuccessful attempts to get Thunderbird to connect with Yahoo I ended up having to create a new account in Thunderbird and use my Yahoo secure mail key as a password. So I am now able to download and send messages in Thunderbird. But I now have 2 inboxes in Thunderbird but the only one contains messages and only the messages that date from the time of the password change. All the old messages in the old inbox are gone. They are not gone from the Yahoo server but gone from Thunderbird. Is there any way of retrieving the old messages?

Todas las respuestas (7)

more options
more options

Thanks. Yahoo support website says that Thunderbird does not support OAuth2 and advised me to use a secure mail key to sign in from TB. I did that and am now able to send and receive messages from TB. But I now have two TB inboxes, one of which I can't access. I assume that the one I can't access is the inbox for the TB account that I removed when I was trying to get TB to connect with Yahoo. I was able to download all of the messages from my Yahoo inbox into the new TB inbox. The problem is I have just discovered that most of my old messages are missing from the Yahoo server. I only have messages in my Yahoo inbox going back to Nov 7. I think they should still be in TB somewhere. I would like to know how to retrieve the old messages from wherever TB has stored them and move them into my new inbox. There is some pretty important stuff in there.

more options

Yahoo website is out of date. TB has supported OAuth2 for Yahoo POP and IMAP accounts for several months. If your account is IMAP, all mail is stored on the server. If it's POP, some mail may be on the server and some in the TB profile folder, depending on how many and what kinds of accounts you have added and removed. Help/Troubleshooting, Profile Folder, Open Profile. POP accounts are in the Mail subfolder, IMAP accounts in the ImapMail subfolder.

more options

Thanks. I did try to tell TB to use OAuth2 but when I went into manual configuration OAuth was not an option in any of the drop down menus. So I ended up using the settings that TB determined when I set up my new account but instead of my Yahoo password I used my Yahoo secure mail key. And it worked. I am afraid to change any settings now because it basically took me all day yesterday to find the solution that finally worked. My problems would be solved if it weren't for all these missing emails from my old inbox.

I used Help, Troubleshoot and found a folder in Profiles called Mail that has the following subfolders: inbound.att.net Local Folders pop.sbcglobal.net

All of which show that they have been modified today. I assume that these contain at least some of my old messages. How to I restore those to my TB inbox?

There is a folder called imap.mail.yahoo.com but the files in there are very small, only about 2K so I don't think there is much to be retrieved from that folder.

more options

I did try to use OAuth when setting up my new TB account but I could not find that option among the various drop down menus when configuring the settings. So I followed the instructions from the Yahoo website and set up my TB account using the settings that TB determined but using my Yahoo secure mail key instead of my Yahoo password. It worked and I am reluctant to change any settings at this point - it took me so long to find the solution that finally worked.

I went to Help, Troubleshoot and opened the Profiles folder and found a folder named Mail that contained subfolders that look like they contain at least some of my old messages. How do I restore those to my TB mailbox?

more options

Close TB, open a subfolder of Mail that isn't the storage location for the current POP account, look for the mbox files, the large ones with no extension, named after folders, such as Inbox, and copy them to Mail/Local Folders, renaming if necessary. Restart TB and find the folders under Local Folders in the Folder Pane.

more options

Thanks! I will try that. Hope I don't screw anything up.