This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when openinig firefox the logo is displaying like something

  • 2 respuestas
  • 1 tiene este problema
  • 8 visitas
  • Última respuesta de cor-el

more options

the browser is crashing and its taking too much memory and storage even though I have minimized memory usage through about:memory>minimize memory usage but no use after few days it the logo is not displaying its displaying like in the figure attached and another thing is its taking tooo much time to open browser and also to load the page even though the net speed is good

the browser is crashing and its taking too much memory and storage even though I have minimized memory usage through about:memory>minimize memory usage but no use after few days it the logo is not displaying its displaying like in the figure attached and another thing is its taking tooo much time to open browser and also to load the page even though the net speed is good
Capturas de pantalla adjuntas

Todas las respuestas (2)

more options

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file.

more options

If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: