This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Emails Sent from Thunderbird are marked as spam and get sent straight junk

  • 1 respuesta
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de Matt

Golddust
Golddust
more options

As mentioned in my subject line - Emails Sent from Thunderbird are marked as spam and get sent straight to junk.

I have tested sending them to another email I own and they are not even delivered - they immediately go straight to the spam/junk box on my server.

I have exhausted all of the options I can think of - for example:

Double checking all of my settings Contacting my email host provider and ensuring there were no issues their end I have correct DKIM and SPF records setup and checked by my host I have changed my IP address (Twice) and checked these for blacklists (spamhaus etc...)

I tested sending from the web based email portal and they work fine.

I then decided to try another email client as my hosting company said that Thunderbird may be causing the issue - I have now tried 2 other clients (Outlook and Windows Mail) and the emails are delivered fine so my conclusion is that it a Thunderbird issue.

I would like to continue using Thunderbird but if my emails are going to junk/spam this is obviously not an option!

Please can anyone help shed some light on this or provide a solution? Thanks

As mentioned in my subject line - Emails Sent from Thunderbird are marked as spam and get sent straight to junk. I have tested sending them to another email I own and they are not even delivered - they immediately go straight to the spam/junk box on my server. I have exhausted all of the options I can think of - for example: Double checking all of my settings Contacting my email host provider and ensuring there were no issues their end I have correct DKIM and SPF records setup and checked by my host I have changed my IP address (Twice) and checked these for blacklists (spamhaus etc...) I tested sending from the web based email portal and they work fine. I then decided to try another email client as my hosting company said that Thunderbird may be causing the issue - I have now tried 2 other clients (Outlook and Windows Mail) and the emails are delivered fine so my conclusion is that it a Thunderbird issue. I would like to continue using Thunderbird but if my emails are going to junk/spam this is obviously not an option! Please can anyone help shed some light on this or provide a solution? Thanks

Modificadas por Golddust el

Todas las respuestas (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

drop an email (cc if you like to devilsgatedrive at gmail.com and matt_au at gmx.com It does not matter what you say, I just want to see if it can be replicated and perhaps the header will shed some light. You could just forward the email notifying you of the reply here.