Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Fillable forms download w errors; print to pdf and it crashes Kofax Power PDF when opened

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de Jonathan Watt

mz.wickham
mz.wickham
more options

My default pdf application is Kofax Power PDF 3.1. Windows 10 Pro. I have used a particular fillable form online for years and downloaded and printed to pdf all day with no problems.

When I download the form after completing it online, certain text fields (month name, county, etc.) are changed to numerals during download. For example, the form requires a date that is entered as ______ (day of the month) ______ (month name spelled out, selected from drop down menu), ____ (year), etc.. The form online shows "February" in the month field, but after the form is downloaded, it shows up as "02".

When I print to pdf, the application crashes w no error message when I attempt to open the pdf.

My default pdf application is Kofax Power PDF 3.1. Windows 10 Pro. I have used a particular fillable form online for years and downloaded and printed to pdf all day with no problems. When I download the form after completing it online, certain text fields (month name, county, etc.) are changed to numerals during download. For example, the form requires a date that is entered as ______ (day of the month) ______ (month name spelled out, selected from drop down menu), ____ (year), etc.. The form online shows "February" in the month field, but after the form is downloaded, it shows up as "02". When I print to pdf, the application crashes w no error message when I attempt to open the pdf.

Todas las respuestas (2)

Jonathan Watt
Jonathan Watt
more options

If it is Firefox that crashes, then if you open the page `about:crashes` and click on the links there it should take you to your crash reports. You can then open a bug report at https://bugzilla.mozilla.org/ with links to your bug reports.

Jonathan Watt
Jonathan Watt
more options

If you open a bug report, please comment here with a link to it.