This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Unable to retain Tabs and 'Desktop site' option isn't retaining when switching to other Tabs or Apps

  • 1 respuesta
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de peter404

Nabeel Kirmani
Nabeel Kirmani
more options

Firefox reloading the tab issue

To reproduce the issue:

  1. Open Firefox on Android Device.
  2. Open any web-page on a new tab.
  3. Open another Tab and switch to it.
  4. Switch back to the first tab you opened in Step 2.

The web-page opened in Step 2 gets reloaded. Also

  1. Open Firefox on Android Device.
  2. Open any web-page on a new tab.
  3. Switch to any other App (two seconds is enough)
  4. Switch back to Firefox.

The web-page which opened in Step 2 gets reloaded.


Desktop Site Issue On turning-on the 'Desktop site' on a particular Tab and switching to other Tabs or to another App, coming back to the original Tab reloads the page as I mentioned above and turns-off the 'Desktop site' i.e. the Mobile site is shown while the Firefox Options Menu shows the 'Desktop site' still turned-on (via toggle button).


Use-case Logging into my bank website via Firefox, I enter my details and wait for One-Time-Password to arrive as SMS or Email. I now switch from Firefox to the SMS App or Email App to read that One-Time-Password. I switch back to the website on Firefox to enter that One-Time-Password. Now, as soon as I switch back to Firefox, instead of retaining the web-page, it reloads it.

I have to once again go through the procedure of entering my details and switching the app to read the One-Time-Password and then coming back to Firefox to see the web-page is reloading again and this continues on loop because Firefox is unable to retain its web-pages and reloads them as soon as one switches to another Tab or another App.

I have Samsung Galaxy S8 with 1.1GB RAM available all the time and all Battery Optimisations such as not allowing to run Firefox in the background or putting it to sleep is Off.

Firefox Details

  • 85.1.1 (Build #2015789955)
  • AC: 70.0.18, 7b5e8bb00
  • GV: 85.0.1-20210127184413
  • AS: 67.2.0

Device Details In the Attachment

'''Firefox reloading the tab issue''' To reproduce the issue: # Open Firefox on Android Device. # Open any web-page on a new tab. # Open another Tab and switch to it. # Switch back to the first tab you opened in Step 2. The web-page opened in Step 2 gets reloaded. Also # Open Firefox on Android Device. # Open any web-page on a new tab. # Switch to any other App (two seconds is enough) # Switch back to Firefox. The web-page which opened in Step 2 gets reloaded. '''Desktop Site Issue''' On turning-on the 'Desktop site' on a particular Tab and switching to other Tabs or to another App, coming back to the original Tab reloads the page as I mentioned above and turns-off the 'Desktop site' i.e. the Mobile site is shown while the Firefox Options Menu shows the 'Desktop site' still turned-on (via toggle button). '''Use-case''' Logging into my bank website via Firefox, I enter my details and wait for One-Time-Password to arrive as SMS or Email. I now switch from Firefox to the SMS App or Email App to read that One-Time-Password. I switch back to the website on Firefox to enter that One-Time-Password. Now, as soon as I switch back to Firefox, instead of retaining the web-page, it reloads it. I have to once again go through the procedure of entering my details and switching the app to read the One-Time-Password and then coming back to Firefox to see the web-page is reloading again and this continues on loop because ''Firefox is unable to retain its web-pages and reloads them as soon as one switches to another Tab or another App''. I have Samsung Galaxy S8 with 1.1GB RAM available all the time and all Battery Optimisations such as not allowing to run Firefox in the background or putting it to sleep is Off. '''Firefox Details''' * 85.1.1 (Build #2015789955) * AC: 70.0.18, 7b5e8bb00 * GV: 85.0.1-20210127184413 * AS: 67.2.0 '''Device Details''' In the Attachment
Capturas de pantalla adjuntas

Todas las respuestas (1)

peter404
peter404
more options

I know this is not much of a help, but I tried the steps to reproduce, and the browser does NOT reload the tabs. I set one page to be Desktop mode, and that is retained if I switch to a different tab or app and back again. I'm running FF for android 85.1.1. I have Android 7.

I tried to reproduce it on another phone with same version of FF, and Android 9. It does exhibit the issue. So, it may be related to Android version, or it may be related to how much memory is available.

Sorry, I don't know why it behaves this way.