This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

AD BLOCKER INTERFERENCE DETECTED

more options

I'm trying to view Livescience.com and this is all I get: "AD BLOCKER INTERFERENCE DETECTED, please disable or whitelist" how do I fix this? There's nothing in my add-ons or extensions to change this. Thanks!

I'm trying to view Livescience.com and this is all I get: "AD BLOCKER INTERFERENCE DETECTED, please disable or whitelist" how do I fix this? There's nothing in my add-ons or extensions to change this. Thanks!

Solución elegida

I am using an ad blocker and had no problem with the website.


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

more options

Solución elegida

I am using an ad blocker and had no problem with the website.


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

I can see how hat would help, but I found my solution in my chosen search engine....Duck Duck Go. LiveScience had a bad rating from Duck, so I unchecked site Privacy Protection. Thanks for the advice anyways, who knows, I may need it later!