Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Firefox bookmarks folders changed location and are schambled

  • 1 respuesta
  • 1 tiene este problema
  • 10 visitas
  • Última respuesta de FredMcD

randoum
randoum
more options

Hi there,

I had about 3k bookmarks well organized in a folder tree (like a folder, then a sub-folder, and sub-sub folder, and so on), located under the "Bookmark Menu" folder. I just realized that many of the folders moved in "Other bookmark". There is no folder anymore, and lots of the bookmarks are at the root of "Other bookmarks". In simple words: the folder structure was destroyed and scrambled.

I checked my backups. The last one being February this year (I changed computer), is also scrambled, but a bit less. So it seems that this was happening little by little, day after day.

I am using Sync.

So anyone has the same bug? Is there a fix?

Thanks!

Hi there, I had about 3k bookmarks well organized in a folder tree (like a folder, then a sub-folder, and sub-sub folder, and so on), located under the "Bookmark Menu" folder. I just realized that many of the folders moved in "Other bookmark". There is no folder anymore, and lots of the bookmarks are at the root of "Other bookmarks". In simple words: the folder structure was destroyed and scrambled. I checked my backups. The last one being February this year (I changed computer), is also scrambled, but a bit less. So it seems that this was happening little by little, day after day. I am using Sync. So anyone has the same bug? Is there a fix? Thanks!

Todas las respuestas (1)

FredMcD
FredMcD
more options

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported, check this link: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.