We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to unsubscribe from mozilla news letters

  • 1 respuesta
  • 1 tiene este problema
  • 10 visitas
  • Última respuesta de cor-el

more options

I recently signed up for a firefox sync account, and since then have been receiving newsletters. I visited the unsubscribe link many times in the emails and fully unsubscribed, yet I still receive the news letters. I went a step further and fully deleted my account because the news letters wouldn't stop. After deleting the account I sign in to my email today and still see I'm receiving emails even though the unsubscribe process says it was successful.

Is the unsubscribe process broken?

I recently signed up for a firefox sync account, and since then have been receiving newsletters. I visited the unsubscribe link many times in the emails and fully unsubscribed, yet I still receive the news letters. I went a step further and fully deleted my account because the news letters wouldn't stop. After deleting the account I sign in to my email today and still see I'm receiving emails even though the unsubscribe process says it was successful. Is the unsubscribe process broken?

Todas las respuestas (1)

more options

Try this page:

(you may have to be patient to get an email)