This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot update secondary email

  • 2 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de b.g.roper

more options

Hi forum The email provider for my preferred secondary email address uses greylisting. It works, very well. The confirming email from firefox is sent from a random amazon address, which gets greylisted as intended. There's a 5 minute limit for entering the confirmation code, but greylisting slows delivery of the email to around 15 minutes, waiting for the amazon sending server to try multiple times. Is there another way to update the secondary email address ?

Hi forum The email provider for my preferred secondary email address uses greylisting. It works, very well. The confirming email from firefox is sent from a random amazon address, which gets greylisted as intended. There's a 5 minute limit for entering the confirmation code, but greylisting slows delivery of the email to around 15 minutes, waiting for the amazon sending server to try multiple times. Is there another way to update the secondary email address ?

Solución elegida

Did you anyway try to use this confirmation code as it is valid for longer than 5 minutes (probably about 20 minutes) ?

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

more options

Solución elegida

Did you anyway try to use this confirmation code as it is valid for longer than 5 minutes (probably about 20 minutes) ?

more options

I tried this a few times, and eventually managed to receive (and enter) a confirmation code before it expired. All good. Thx for the help.