This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Images and favicons are appearing as scanned lines

  • 8 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de cor-el

more options

I am experiencing a issue with firefox for a few months. The issue is, on some websites the favicon and uploaded images appear as scanned lines. Also the same issue whenever i upload any profile photo to my firefox account (doesnt matter which format i am using). Same issue when i uploaded images to facebook story or whatsapp (whatsapp is fixed now). I am sure its related to my browsers config because using firefox on other devices, I dont face this issue along with other browsers. It would be great if any volunteer could point out the possible cause.

I am experiencing a issue with firefox for a few months. The issue is, on some websites the favicon and uploaded images appear as scanned lines. Also the same issue whenever i upload any profile photo to my firefox account (doesnt matter which format i am using). Same issue when i uploaded images to facebook story or whatsapp (whatsapp is fixed now). I am sure its related to my browsers config because using firefox on other devices, I dont face this issue along with other browsers. It would be great if any volunteer could point out the possible cause.
Capturas de pantalla adjuntas

Solución elegida

Have you set the privacy.resistFingerprinting preference to true? In that case, Firefox blurs images extracted from an canvas. When you see this problem, you can give the site permission to extract non-blurred images by clicking that little picture-button in the address bar next to the lock.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (8)

more options

Also, when on a seperate browser profile i see no problem. But in this profile logged in with my firefox account faces these issues.

more options

Solución elegida

Have you set the privacy.resistFingerprinting preference to true? In that case, Firefox blurs images extracted from an canvas. When you see this problem, you can give the site permission to extract non-blurred images by clicking that little picture-button in the address bar next to the lock.

more options

jscher2000 said

Have you set the privacy.resistFingerprinting preference to true?

Hey jscher2000, Thanks for your help. I had set it to be true. And allowing those sites to extract canvas data has fixed the issue. But do i need to set the preference to false for the top right user icons to work?

more options

The button on the toolbar? I don't know what is happening there. If it's an add-on button, maybe check with the author of that extension on what they are doing to generate that button image.

more options

Its mozilla account icon. All account related images are also blurred out on forum as well the account images. And there isnt any option to allow canvas data for this site.

more options

Could you try re-uploading your photo in account settings and granting permission there? https://accounts.firefox.com/settings

more options

Hey, i changed the privacy.resistFingerprinting to false and turned it to true again and this fixed the issue. Anyways thanks for your help<3

more options

You can try to toggle privacy.resistFingerprinting.autoDeclineNoUserInputCanvasPrompts on the about:config page.

  • Tools -> Page Info -> Permissions -> Extract Canvas Data