This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Widevine Content Decryption Module will not install

  • 2 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de rene.walla

chai99nyc
chai99nyc
more options

After reinstalling Firefox (latest version) I have run into a problem it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google Inc. will be installed shortly".This message won't go away and Widevine will not be installed at all. I cannot browse and Netflix, Hulu, The problem Widevine Content Decryption Module provided by Google Inc. is not working for mac

After reinstalling Firefox (latest version) I have run into a problem it shows a yellow box and an error saying "Widevine Content Decryption Module provided by Google Inc. will be installed shortly".This message won't go away and Widevine will not be installed at all. I cannot browse and Netflix, Hulu, The problem Widevine Content Decryption Module provided by Google Inc. is not working for mac

Todas las respuestas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can check the Browser Console for GMP related XHR messages.

rene.walla
rene.walla
more options

In my case it was pi-hole (DNS Filter) who blocked the URL redirector.gvt1.com so the update couldn't be downloaded. If you have pi-hole or something similar: check your log for this URL. Some people reported they had an entry for this URL in their hosts file (C:\Windows\System32\drivers\etc). I don't think this happens very often, but might be worth checking.