This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox plays a streaming video, but stops after a few minutes

  • 2 respuestas
  • 2 tienen este problema
  • 2 visitas
  • Última respuesta de FredMcD

more options

Hello,

I've just recently been experiencing this problem.

I would play a Youtube video, but after a few minutes, it would just stop, no error message. It just stops.

I then reload the page, but then it plays with no audio. I would have to close Firefox and restart the video, just to have it stop again after a few minutes.

I have the latest version of Firefox installed. I've tried refreshing the Firefox setup, uninstalling and reinstalling, reinstalling the video drivers, but nothing seems to be solving the problem.

Video plays just fine with Chrome or Edge.

Windows 10 Pro (Made sure it was up to date as well). 250mbps connection

Hello, I've just recently been experiencing this problem. I would play a Youtube video, but after a few minutes, it would just stop, no error message. It just stops. I then reload the page, but then it plays with no audio. I would have to close Firefox and restart the video, just to have it stop again after a few minutes. I have the latest version of Firefox installed. I've tried refreshing the Firefox setup, uninstalling and reinstalling, reinstalling the video drivers, but nothing seems to be solving the problem. Video plays just fine with Chrome or Edge. Windows 10 Pro (Made sure it was up to date as well). 250mbps connection

Todas las respuestas (2)

more options

It started about an hour or so ago on the 23rd of December. Plays fine in Google, but I hate that browser, so I hope you get it fixed soon

more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 95.0, first offered to Release channel users on December 7, 2021 Version 95.0.1, first offered to Release channel users on December 16, 2021 Version 95.0.2, first offered to Release channel users on December 19, 2021


https://support.mozilla.org/en-US/questions/1359657#answer-1463359 and updated to 95.0. . . . I finally found where the plugin "Widevine Content Decryption Module provided by Google Inc." was not updating to the newest version of December 1, 2021. Ver #4.10.2391.0

cor-el; Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.