This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Videos and images are Hidden in some webpages

more options

Hello,

Im having a difficulty regarding viewing videos and images at some websites. Both kind of contents do appear for half a second when i load the page but then all of a sudden content disappears.

Anyone has/had such issue or anyone have a fix for it?

Thanks in advance.

Hello, Im having a difficulty regarding viewing videos and images at some websites. Both kind of contents do appear for half a second when i load the page but then all of a sudden content disappears. Anyone has/had such issue or anyone have a fix for it? Thanks in advance.

Todas las respuestas (1)

more options

I'm guessing that these videos and images are embedded from another site, such as Twitter, Facebook, Instagram, etc.

Sometimes Firefox's Enhanced Tracking Protection feature will block social media content embedded in other sites; users have definitely reported that for tweets. The shield icon toward the left end of the address bar usually turns a bit purplish when content is blocked. Click the icon to learn more or make an exception. See: Enhanced Tracking Protection in Firefox for desktop.

In addition, content from Facebook and Instagram may be blocked by the Facebook Container extension (if you use that). I don't know whether you can make an exception, or you would need to use a link to view the content on FB/Insta instead.