This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I did something stupid and need HELP!

  • 4 respuestas
  • 1 tiene este problema
  • 3 visitas
  • Última respuesta de cor-el

more options

Ok, I did a stupid thing and changed my colors to all black. I went to websites and can't see a thing now. Then I went back to preferences and it's all black and can't see anything on preferences to change it. What do I do?? :o

Ok, I did a stupid thing and changed my colors to all black. I went to websites and can't see a thing now. Then I went back to preferences and it's all black and can't see anything on preferences to change it. What do I do?? :o

Solución elegida

You can possibly delete prefs.js in the Firefox profile folder to reset all the prefs or you can check the content of this file and remove browser.display lines that have a color code as its value.

  • user_pref("browser.display.background_color", "#000000");
  • user_pref("browser.display.foreground_color", "#000000");

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (4)

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


While still in Safe Mode,

Type about:preferences#content<enter> in the address bar. Across from fonts and colors, press the Advanced button. On the bottom, turn on Allow Web Sites To Choose Their Own.

[v56+] Type about:preferences#general<enter> in the address bar. Under fonts and colors, press the Advanced button. Scroll to the bottom, turn on Allow Web Sites To Choose Their Own.


Under fonts and colors, press the Colors button and check the settings.

You can also look at; https://addons.mozilla.org/en-US/firefox/addon/nosquint-plus/ NoSquint Plus by Baris Derin

Manage site-specific zoom levels and color settings

more options

Every time I open FF it's all in black. Can't even see any dialog.

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

more options

Solución elegida

You can possibly delete prefs.js in the Firefox profile folder to reset all the prefs or you can check the content of this file and remove browser.display lines that have a color code as its value.

  • user_pref("browser.display.background_color", "#000000");
  • user_pref("browser.display.foreground_color", "#000000");

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.

Modificadas por cor-el el