We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Word Count" add-on notifications not working (and I only see exemption setting for websites)

  • 3 respuestas
  • 1 tiene este problema
  • 1 visita
  • Última respuesta de KDintheValley

more options

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text.

Here is my problem: When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it.

So far I have:

-disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version.

Also: I don't have any other add-ons.

Can you help me? Thanks!

kd

I just added the "Word Count" add-on. I am supposed to be able to select text on any site, right click and a notification will let me know the word count of the text. '''Here is my problem: ''' When I select text and right click, I see "Word Count" it as an option, but I don't get a notification when I click on it. '''So far I have''': -disabled and enabled the add-on. -gone to the notification settings. I only see an option to add a website--no option to make an exception for an add-on. -restarted firefox and am using the latest version. '''Also:''' I don't have any other add-ons. Can you help me? Thanks! kd

Solución elegida

BUT!! Your answer helped me solve it anyway. I went into my mac settings and saw that Firefox notifications were turned off, probably because I'd just downloaded it.

Thanks so much. I sure appreciate you keeping an eye out for questions!

kd

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (3)

more options

Hi kd, can you make sure this box isn't checked on the Setting page: "Pause notifications until Firefox restarts"

I think on MacOS, Firefox sends notifications to the system rather than generating its own notifications. Is it possible there's a system-level filter on Firefox notifications?

more options

Thanks for the idea. I don't see that. Here's what I see:

more options

Solución elegida

BUT!! Your answer helped me solve it anyway. I went into my mac settings and saw that Firefox notifications were turned off, probably because I'd just downloaded it.

Thanks so much. I sure appreciate you keeping an eye out for questions!

kd