This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Change of default search engine not possible

  • 3 respuestas
  • 1 tiene este problema
  • 12 visitas
  • Última respuesta de FredMcD

ian.thresher
ian.thresher
more options

I am experiencing the same problem as multiple other Firefox users. Here are examples:

https://support.mozilla.org/en-US/questions/1346958

https://support.mozilla.org/en-US/questions/1203608

I too set the default search engine to Google, but it keeps reverting to Bing. Living in a free society, I would like to retain my right of choice to search using the search engine I want to use, not have this choice made for me.

I attach two screenshots marked with a red square showing that all I see when trying to change the default search engine is the Firefox logo and the words "a browser". No other search engines are available, neither Bing, nor Google nor any other.

I have tried the solutions suggested, but they are not appropriate in my case.

If this is due to a bug, or a wilful decision to the advantage of Microsoft, I urge you to squash the bug causing this or end the commercial arrangement with Microsoft.

I am experiencing the same problem as multiple other Firefox users. Here are examples: https://support.mozilla.org/en-US/questions/1346958 https://support.mozilla.org/en-US/questions/1203608 I too set the default search engine to Google, but it keeps reverting to Bing. Living in a free society, I would like to retain my right of choice to search using the search engine I want to use, not have this choice made for me. I attach two screenshots marked with a red square showing that all I see when trying to change the default search engine is the Firefox logo and the words "a browser". No other search engines are available, neither Bing, nor Google nor any other. I have tried the solutions suggested, but they are not appropriate in my case. If this is due to a bug, or a wilful decision to the advantage of Microsoft, I urge you to squash the bug causing this or end the commercial arrangement with Microsoft.
Capturas de pantalla adjuntas

Todas las respuestas (3)

FredMcD
FredMcD
more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; (<Control> [Mac=<Command>] <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove “ Bing “ Anything.

Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Now do the same in the computer’s Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

ian.thresher
ian.thresher Autor de la pregunta
more options

Thank you for your advice, but I wrote "I have tried the solutions suggested, but they are not appropriate in my case."

I do not have or see, “ Bing “ Anything.

And I don't have any of these:

SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch

Any further suggestions?

FredMcD
FredMcD
more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?